TAGGG · HELP & INFORMATION

Taggg Support

Need help saving a place, managing a list or using your account? Email emrah@kkat.org.

Include your iPhone model or browser, operating-system version, Taggg app version if applicable, and a short description of the problem. Never send passwords or sign-in codes. Please avoid sending private photos unless they are needed to explain the issue.

A place was matched incorrectly

Send the public Instagram or Google Maps link you used, the venue you expected, and the result Taggg showed. A screenshot can help. Check that the link points to a specific place or a public post.

A link or picture will not load

The original post may be private, removed or temporarily unavailable. Try the venue’s Google Maps place link. If a picture search is still processing, return to the place and check its status before starting another search.

Sign-in and your account

Use the same sign-in provider you used to create the account. Apple’s Hide My Email may use a relay address. Contact us if you see a different guide after signing in; do not send us your provider credentials.

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Report content or a rights issue

Email emrah@kkat.org with the Taggg place, list or profile link, the specific picture or content concerned, and why you are reporting it. For a copyright claim, identify your work, the material concerned and your authority to act for the rights holder. Do not include more personal information than necessary.

Read our Community guidelines and Privacy Policy.

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